Who to call

Contact Brick and Mortar Logistics

Small team, direct lines. Send the right desk the right paperwork and you will hear back the same business day.

Direct lines

Three desks, no phone tree.

New customer registration

Jose Guardado

Owner · onboarding & rate quotes

Start here for rates, a facility walkthrough, SKU profiles and account setup. Include your monthly container or pallet volume and where the freight originates.

Operations

Warehouse desk

Appointments · receipts · outbound

Dock appointments, container ETAs, BOLs, FBA shipment plans, pick tickets, inventory counts and discrepancy reports.

Accounting

Billing & AR

Invoices · payments · W-9

Invoice copies, remittance detail, payment methods, credit memos and tax documents. Terms are due on receipt unless agreed in writing.

New customer registration

Open an account.

Fill this out and it lands with onboarding, with your details attached. If you built an estimate in the rate calculator, it is attached automatically and becomes the basis of your rate confirmation. Most accounts are open and ready to receive freight within hours of the rate sheet coming back signed.

  • No setup fee and no minimum term
  • Rate sheet confirmed in writing before your first receipt
  • W-9 and certificate of insurance available on request

Warehouse & mailing address

Brick and Mortar Logistics LLC
8230 Plummer St # 600
Houston, TX 77029-3922

Goes straight to our onboarding desk. We reply within one business day.